Privacy Policy

Last updated: July 20, 2026

Emocia.net (“Emocia”, “we”, “us”) is an independently operated digital service based in Sofia, Bulgaria.

This Privacy Policy explains how we process personal data when you use https://emocia.net.

Contact: admin@emocia.net

Information We Collect

Depending on how you use Emocia, we may process:

  • Your email address and sign-in information, including information received through Google Authentication.
  • Card content, including messages, captions, recipient details, uploaded photos and selected customizations.
  • A recipient’s email address when you ask Emocia to deliver a card by email.
  • Payment information such as an order reference, payment status and buyer email. We do not store payment-card details.
  • Technical information such as IP address, browser, device information, security events and service logs.
  • Analytics data, cookie preferences, support messages and feedback.

If another person creates or sends a card to you, we may receive your contact information from that person.

How We Use Your Information

We process personal data to:

  • Create and manage accounts.
  • Create, store, display and deliver cards.
  • Provide Premium features and verify purchases.
  • Send requested cards and service-related emails.
  • Respond to support requests.
  • Protect Emocia against fraud, abuse and security threats.
  • Understand and improve the service.
  • Comply with legal obligations.

Our legal bases may include performance of a contract, legitimate interests, consent and compliance with applicable law.

Cards and Private Links

Cards are shared through private links intended only for the people with whom the creator chooses to share them.

“Private” means that cards are not listed in Emocia’s public directories or sitemap. Card routes are blocked through robots.txt, and card pages use noindex, nofollow, nocache, noimageindex and nosnippet directives.

These measures instruct compliant search engines and AI crawlers not to crawl, index or display card content.

However, private links are not password-protected. Anyone with the exact link can open and forward the card. Recipients may also copy, download, screenshot or share its content.

Some search engines, AI services or other third parties may not respect these technical directives. Emocia therefore cannot guarantee absolute secrecy if a link is shared publicly or submitted to another service.

Do not include confidential or highly sensitive information unless you accept these risks.

Analytics and Cookies

Emocia uses Umami for privacy-friendly, cookie-free website analytics.

Google Analytics and Microsoft Clarity are activated only after you provide analytics consent, where required.

Your consent preference may be stored in your browser and in a first-party cookie for up to 180 days. You may change or withdraw your consent through the cookie settings.

Necessary storage may still be used for authentication, security and essential service functionality.

Service Providers

We may share limited data with service providers needed to operate Emocia, including:

  • Lemon Squeezy for checkout, payments, taxes, refunds and chargebacks.
  • Cloudflare for security, content delivery, file storage and bot protection.
  • Brevo for requested card delivery and service-related emails.
  • Google Authentication for account sign-in.
  • Google Analytics and Microsoft Clarity for consent-based analytics.
  • Umami for privacy-friendly website analytics.
  • Our hosting and database providers for storing and operating the service.

Some providers may process data outside the European Economic Area using legally recognized safeguards.

Lemon Squeezy acts as Merchant of Record for Premium purchases and processes payment information under its own privacy terms.

Data Retention

Unfinished unpaid Free cards may be deleted after 3 hours.

Completed Free cards are available for 7 days while Premium cards do not expire. They may be removed following a deletion request, legal requirement, security issue or breach of our Terms.

Account information is retained while the account remains active. Payment, security and support records may be retained for as long as required by law or reasonably necessary to prevent fraud and resolve disputes.

Account and Card Deletion

If your account has no completed cards, you can delete it directly from the My profile page.

If your account has completed cards, request account deletion by emailing admin@emocia.net from your account email. Please specify whether the completed cards should also be deleted.

Your Rights

Subject to applicable law, you may request:

  • Access to your personal data.
  • Correction of inaccurate information.
  • Deletion of your personal data.
  • Restriction of processing.
  • Data portability.
  • Objection to certain processing.
  • Withdrawal of consent at any time.

Send requests to admin@emocia.net.

We may request information necessary to verify your identity. We normally respond within one month.

You may also lodge a complaint with the Bulgarian Commission for Personal Data Protection or your local data-protection authority.

Security

We use reasonable technical and organizational measures to protect personal data. However, no online service can guarantee absolute security.

You are responsible for protecting your account and private card links.

Children

Emocia is not intended for children who cannot legally consent to processing of their data in their country.

Where required, a parent or legal guardian must authorize and supervise their use of the service.

Changes

We may update this Privacy Policy when the service or legal requirements change. The latest version will be published on this page.

Contact

Email: admin@emocia.net
Website: https://emocia.net